Other duties include light janitorial work and laundry services. Individuals must be familiar with customer service, financial transactions, word processing, and spreadsheets. Duties include assisting with the recreational sports equipment program encompassing equipment rental, inventory control, and sales. They are responsible for facilitating a fun, safe and welcoming environment for participants and staff members at all times. Serve as cheerful and informative first points of contact for all members and visitors. Facility Staff (Welcome Desk & Equipment Desk Attendants) Document all injuries, accidents, or unusual incidents. Exhibit leadership qualities and set a good example for other student-employees. Maintain thorough knowledge of all areas of Recreational programming. Communicate all facility issues, concerns or problems to the professional staff. Prevent injuries by correcting inappropriate or dangerous behavior. Have a duty to act when there is an emergency (may include administering CPR/AED or First Aid). Follow and enforce all facility and program policies and procedures.
Serve as the evening and weekend supervisors for all Athletics & Recreation Facilities, special events, and student-employees.
Excellent communication, spirited customer service, attitude, and personable skills are necessary. Familiar with Microsoft Suite to include Word and Excel. Provides patrons with information and assistance to questions regarding Fusion Go App, Member Portal, and other Rec Center related inquiries. Assist with articulating rules and regulations of the recreation center to patrons. towels, lockers, guest passes, Personal Training, Group Fitness Passes) to the university/alumni.
Aids Membership Coordinator/Office Manager in day-to-day responsibilities of membership sales and renewals and other member related services (i.e. Job postings and application directions can be found on JHU SMILE Student Job Descriptions Membership Services AssistantĪct as the first contact for customer service and engagement within the Membership Services Office and Welcome Desk.
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